If your business finds itself in a dispute over mis-sold financial products, seeking the help of a legal service provider should be your next step. Here is some basic advice and guidance to inform your choice of legal expert.
Any financial product, policy or service can be mis-sold if it is not fully explained to the customer. Any product sold under false pretences or without full disclosure may be eligible for a mis-selling claim.
Financial products are typically mis-sold to customers when they are purchasing a service or product that they legitimately need. At this time a product or service may be offered as a necessary or important additional purchase without it being made clear what the full implications of such a transaction may be.
A legal service provider will be able to offer guidance and information about mis-selling practices and claims. A legal expert may help you understand whether or not you have a case that can be pursued. They will then take you through the claims procedure step-by-step.
If you have a viable claim then you may well be able to reclaim your money and more in the form of damages. If you cannot claim directly against the company that mis-sold to you then you may be able to appeal to the Financial Ombudsman Service.
This depends on the type of product or service that has been mis-sold. A legal service provider should be able to outline the time limitations of your individual case when you engage their services.
It is possible to choose a legal service provider based on a number of different factors.
You may wish to base your decision on factors such as the location, cost and size of a firm.
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Legal service providers typically charge on an hourly rate or fixed fee with capped hours basis in mis-selling cases as they can be quite complex.
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