Why use The Law Superstore to find a consumer dispute solicitor?
- Expert solicitors across the country
- Vetted and regulated by the SRA
- Over 100,000 people helped
- Instantly compare quotes from up to 4 solicitors
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What is a consumer dispute?
A consumer dispute may arise if your consumer rights have been affected by a faulty product or service and the seller does not solve the issue.
If the company or seller does not help resolve the problem with the product or service, you might want to escalate the situation. A consumer rights lawyer can help you understand your options.
Get advice about a consumer dispute
It can be frustrating if your consumer rights have been breached and the seller is not willing to resolve the issue. Receiving advice from a consumer rights lawyer can help you understand your options and find the best way to resolve the issue.
Dealing with a consumer dispute
If informal negotiation and efforts to resolve your consumer dispute are unsuccessful, you might look to make a claim against the seller. A consumer dispute solicitor can aid you with your claim, find alternative ways to resolve the dispute, or represent you in court.
Frequently asked questions
What are my consumer rights?
Your consumer rights are covered by the Consumer Rights Act 2015. When you purchase goods or services they must be as described, of satisfactory quality, and fit for purpose. Services must be carried out with reasonable care and skill.
How do I start a consumer dispute?
The first step to starting a consumer dispute is to contact the seller or service provider directly and give them the opportunity to resolve the issue. Provide evidence to support your claim. If this does not solve the problem, you can contact an ombudsman and Trading Standards to lodge a report.
What is mediation and how does it work?
For some consumer disputes, mediation might be an option. Consumer mediation offers a way to resolve a dispute without court intervention using a third-party mediator to find a mutual solution.
How can a legal service provider help with consumer law disputes?
A legal expert will be able to provide detailed information on your consumer rights, as well as demonstrating how they apply to your dispute. If a resolution cannot be reached through informal negotiation or the relevant Ombudsman, your consumer rights lawyer will also be able to represent you in court.
How do I find the best solicitor for dealing with my consumer dispute?
Look for and compare the best solicitors in your area. Consider factors such as location, reviews, reputation, and cost before making your decision. Talk to your solicitor to make sure they offer everything you need.
