They put me at ease and made me feel calm from the start to the end very helpful
I received several offers and was impressed with the level of interest and competitiveness.
Very good service
I was having trouble completing the Starter Form so phoned customer service dept. The young lady I spoke to guided me through the form with the utmost patience which I needed as i am not the most computer literate person. . I received amazing customer service .
Easy to initiate inquiry online. Through simple question and answer was able to outline my requirements. Received very prompt responses by email and follow up telephone calls. All very professional and helpful.
Completed the forms and had a call back within an hour was happy to go with the first caller great service would recommend
It was a good, found exactly what I wanted
Had competitive quotes from three solicitors. I decided to go with one that was based locally.
Very helpful which saved a great deal of time & expense with international phone calls.
Excellent service. Came up with options, and we will be going ahead with one of recommendations very soon.
Thank you for your advice. Very professional and helpful.
Good response and all legal professionals who took time to speak to me were very knowledgeable. Good cost comparisons with all companies.
I asked a general question about transferring the ownership of a house. The response was fast and provided me with the information I was looking for. Thank you.
Very knowledgeable and honest advisor. Called exactly when planned with advance notification of the pending call.
I was contacted by three companies very quickly offering their services. I decided to go with the first one that contacted me. They are now in the process of preparing the paperwork.
I found making my LPA easy with the help of the law superstore, great service.
I highly recommend this company very professional and made the whole process very easy.
A consumer dispute may arise if your consumer rights have been affected by a faulty product or service and the seller does not solve the issue.
If the company or seller does not help resolve the problem with the product or service, you might want to escalate the situation. A consumer rights lawyer can help you understand your options.
It can be frustrating if your consumer rights have been breached and the seller is not willing to resolve the issue. Receiving advice from a consumer rights lawyer can help you understand your options and find the best way to resolve the issue.
If informal negotiation and efforts to resolve your consumer dispute are unsuccessful, you might look to make a claim against the seller. A consumer dispute solicitor can aid you with your claim, find alternative ways to resolve the dispute, or represent you in court.
Your consumer rights are covered by the Consumer Rights Act 2015. When you purchase goods or services they must be as described, of satisfactory quality, and fit for purpose. Services must be carried out with reasonable care and skill.
The first step to starting a consumer dispute is to contact the seller or service provider directly and give them the opportunity to resolve the issue. Provide evidence to support your claim. If this does not solve the problem, you can contact an ombudsman and Trading Standards to lodge a report.
For some consumer disputes, mediation might be an option. Consumer mediation offers a way to resolve a dispute without court intervention using a third-party mediator to find a mutual solution.
A legal expert will be able to provide detailed information on your consumer rights, as well as demonstrating how they apply to your dispute. If a resolution cannot be reached through informal negotiation or the relevant Ombudsman, your consumer rights lawyer will also be able to represent you in court.
Look for and compare the best solicitors in your area. Consider factors such as location, reviews, reputation, and cost before making your decision. Talk to your solicitor to make sure they offer everything you need.